Privacy Policy ============== Sabiá Privacy Policy ~~~~~~~~~~~~~~~~~~~~ When users use our services, they trust us with their information. This Privacy Policy is intended to help users understand what data we collect, why we collect it and what we do with it. As we know this is important, we hope users will take some time to read this policy carefully. Our Privacy Policy explains: - What information we collect and why we collect it. - How we use that information. - The choices we offer, including how to access and update information. Your privacy is important to us, so whether you are a new or a longtime Sabiá user, please take the time to get to know our practices. And if you have any questions, contact us by email at sabia@atendimento.lais.ufrn.br. Information we collect ~~~~~~~~~~~~~~~~~~~~~~ We collect information to provide better services to all our users, from working out basic things such as gender and age, to more complex things such as additional personal data provided by trusted public entities, or professional data such as professional registrations and data related to ties with health establishments. We collect this information in the following ways: - Information that users give us. For example, to use our services users must create a Sabiá account. When users open this account, we ask for personal information such as full name, email address, CPF number and a profile photo. - Information that we supplement. After a Sabiá account is obtained, we look for additional data that can make up an authentic profile for our users. To complement their personal data, we look up information in databases using the CPF number, such as: date of birth, sex, city and state of official residence, mother's name, numbers and details of registrations with professional councils, and professional ties with the different health establishments where they work. - Information we collect from users' use of our services. We collect information about the services users use and how they use them, for example when consulting health evidence on PSBE or when taking part in our educational offerings on the AVASUS virtual learning environment. This information includes: * Device information: We collect device-specific information. For example, hardware model or operating system version. * Log information: When users use our services or view content provided by Sabiá, we automatically collect and store certain information in server logs. This may include: - Details of how users used our service, such as their search queries; - Internet Protocol (IP) address; - Device event information such as crashes, system activity, hardware settings, browser type, browser language, date and time of the request and referral URL; - Cookies that may uniquely identify the browser or Sabiá Account; - Local storage: We may collect and store information (including personal information) locally on the device using mechanisms such as browser web storage (including HTML 5) and application data caches. We, together with our integrated services, use various technologies to collect and store information when users visit one of the services integrated with Sabiá. Such information may include the use of cookies or similar technologies to identify the user's browser or device. The information we collect when users are signed in to Sabiá, in addition to the user information we receive from our integrated services, may be associated with their Sabiá Account. When information is associated with a user's Sabiá account, we treat it as personal profile information. To learn more about how users can access, manage or delete information associated with their Sabiá Account, visit the following link https://perfil.sabia.ufrn.br/. How we use the information we collect ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We use the information we collect from all our services to provide, maintain, protect and improve those services, to develop new ones, and to protect Sabiá and our users. We also use this information to offer users a better experience when using and moving around the ecosystem provided by Sabiá, for example by integrating experience reports into educational offerings or providing more relevant results from academic research linked to health-related areas. We may send the data users provide in their Sabiá profile, as well as all the aggregated additional data from our trusted databases, to all integrated services that require a Sabiá Account, always upon the user's express authorization. When users contact Sabiá, we keep a record of the communication to help resolve any problem they may be facing. We may use the user's email address to inform them about our services, for example upcoming changes or improvements. We use the information collected from cookies and other technologies to improve the user experience and the overall quality of our services. Our automated systems analyze user content (including emails) to provide relevant product features integrated with Sabiá as the user moves around the ecosystem. We will ask for your authorization before using information for purposes other than those set out in this Privacy Policy or before granting our integrated services the right to use it in order to maintain the aim of better usability and ergonomics of Sabiá. Access, update and deletion of your personal information ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Whenever users use our services, our aim is to offer them access to their personal information. If this information is wrong, given that we can check it against the statements held in the integrated databases, we strive to provide quick ways to update or delete it, except where we must keep it for legal purposes. When updating personal information, we may ask users to confirm their identity before we process the request. We remind you that you can find all your data, the controls to manage self-declared information and to protect privacy and security at https://perfil.sabia.ufrn.br/. At any time users may completely delete their account and all the information linked to it. After the deletion is confirmed, following the security procedures established for confirmation, we will erase the information from the databases and this will be periodically passed on to the applications integrated with Sabiá. Information security ~~~~~~~~~~~~~~~~~~~~ We work hard to protect Sabiá and our users from unauthorized access to, or unauthorized alteration, disclosure or destruction of, the information we hold. Specifically: We encrypt many of our services using SSL. We offer users two-step verification when they create their Sabiá Account. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. When this privacy policy applies ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Our Privacy Policy applies to all services offered by Sabiá and its integrated services, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to users through search, event advertising or promotion of educational offerings, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations that advertise our services and that may use cookies and other technologies that we provide. Cooperation with regulatory authorities ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We regularly review our compliance with the Privacy Policy. When we receive formal complaints, we contact the complainant for follow-up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve directly with our users. Changes ~~~~~~~ Our Privacy Policy may change from time to time. We will not reduce users' rights under this Privacy Policy without their explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for some services, email notification of privacy policy changes). We will also keep previous versions of this Privacy Policy archived so that users can view them.